Maybe If I Talk Louder, They’ll Get It … Or Not : Client Communication

~ A blog by Darcy Rohats, CPDT-KA

Client Communication For Dog Trainers – How To Use It To Achieve Success

Why does client communications for dog trainers matter? Have you sometimes found it easier to communicate with the dog than with its owner? Or maybe you have a difficult client who undermines his own success with his dog? As a good dog trainer knows you need to possess more than just a keen knowledge of canine behaviors. It is also important to have sharp people skills to create the best possible learning dynamic in your classes. Let’s face it, the lack of either skill can have dire effects on a trainers client retention and word of mouth.

New Class for Becoming A Dog Trainer at AZ Dog Smart Academy

Join Darcy Rohats, CPDT-KA in a fun, interactive class on client communication for dog trainers. As an HR professional in the corporate world, Darcy learned to handle all types of personalities. From the Difficult, the Crazy, the Know-It-All, the Obtuse, and the Misguided, to the just plain Nice and Normal. Now as a successful dog training professional, Darcy applies those skills every day. In this new class you will learn how a trainer’s people skills can improve learning as well as contribute to business success.

Presentation includes:

How to gauge the client’s depth of understanding
Using restatement to achieve communication break-through
Use of examples to support client understanding
Timing and methods of positive client reinforcement
How to help clients overcome frustration and doubt
How to break bad training behaviors (and replace them with good ones!)

Communicating With Your Dog Training Clients

This Dog Smart Academy class is a nine-hour course spread over several sessions. It includes power point presentation, group discussions and student presentations. If you are preparing yourself for a career in the dog world (dog walking, volunteer work or dog training) you won’t want to miss this opportunity.